Once you've made your purchase, simply click on the shopping cart and then on Proceed to payment. You can then enter the promo code.

Yes, prices include VAT and are in euros, per product unit, and exclude handling, shipping and delivery costs.

We undertake to send a confirmation email summarizing the order (product(s), price, quantity, discounts, etc.) to the email address provided when the order was placed. To this end, you formally accept the use of electronic mail for confirmation by Maison Sicile of the contents of its order.

You'll find our terms and conditions here.

To save time, delivery where you want it, you do not have to move, you are delivered at home, benefit from points of fidelity and advantageous reductions. The Maison Sicile team will take care of your parcels.

You have a period of 7 clear days to exercise your right of withdrawal, without having to justify your reasons or pay any penalties, with the exception of return costs, from the delivery of the order. You may exercise this right by returning the new products (unopened and/or unused) at your own expense, together with the order number, to the following address: Maison Sicile, rue Paul Dufour 21, 7030 Mons (Belgium): Maison Sicile, rue Paul Dufour 21, 7030 Mons (Belgium). When the 7-day period expires on a Saturday, Sunday or public holiday, it is extended until the next working day. Products returned incomplete or damaged will not be accepted. Product refunds are made within a maximum of 30 days after we have received the products. Refunds will be made using the same method of payment chosen at the time the order was placed.

If you have not received your invoice automatically, please request it by email from info@maisonsicile.com .

Maison Sicile guarantees total security for your e-commerce purchases. You can pay for your purchases using a wide range of credit cards (Visa, Mastercard, Bancontact, etc.). This secure transaction system is provided by Paypal and Mollie, two of the world's leading security providers and major players in e-commerce payments.

Delivery is free for purchases over €70. Items are sent via Mondial Relay or DPD, either to the address of your choice, or to a relay point according to your preference.

Orders are processed from Monday to Friday within 48 hours, plus the delivery time of the chosen carrier, which averages 3 working days. Once shipment has been confirmed, the customer receives an e-mail with a tracking code. Using this code, customers can track their parcel on the Mondial Relay or DPD website.

You cannot claim compensation for late delivery by the carrier. Furthermore, in the event of any anomaly upon receipt (damaged, open package, etc.), you must file a claim with the carrier within 2 working days, by registered mail, a copy of which will be forwarded to Maison Sicile. If you are present at the time of delivery, you must inform the carrier of your reservations. Delivery problems must be resolved with the carrier first, and Maison Sicile cannot be held responsible. Maison Sicile cannot be held responsible for any customs charges that may apply in the country of delivery. We must be informed of any defects or delays in delivery exceeding 8 working days.

Maison Sicile communicates the parcel number when confirming shipment. You can then track your parcel on the Mondial relay or DPD website.

Please note that shipping costs are not included in the order price. All prices are in euros and include VAT, per unit of product, and do not include processing, shipping and delivery costs. For orders over €70, shipping is free!

Maison Sicile delivers to Belgium, France, Italy, Luxembourg, the Netherlands and Germany.